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Refunds · AudioViz

AudioViz refunds.

The free trial, refunds through Paddle, and cancelling.

AudioViz Refund Policy

The short version

  • Try AudioViz free for 7 days first. Cancel before the 7 days end and you pay nothing.
  • After you are charged, refunds follow Paddle's standard refund policy.
  • You can cancel at any time. Your plan stays until the end of the period you paid for.

AudioViz Refund Policy

The free trial

A new listener gets 7 free days with 1 described hour. A card is taken at the start but not charged. Cancel before the 7 days end and you are never charged.

AudioViz Refund Policy

Refunds

Paddle, our seller of record, handles every payment and refund under its standard refund policy: Paddle’s refund policy. In short:

  • Payments are not refundable unless the law requires it, or Paddle agrees to one.
  • In the European Union, the United Kingdom and Switzerland, you can withdraw within 14 days of a purchase, or of the first payment after a free trial, as that policy explains.
  • Other countries' rights apply where the law gives them, as that policy explains.
  • If AudioViz has a fault that stops it working as described, contact us first; we will try to fix it, and you can then ask Paddle for a refund.
  • Extra hours you have already used are not refunded.

To ask for a refund, use the link in your receipt email, or visit paddle.net. You can also write to us at [email protected] and we will help.

AudioViz Refund Policy

Cancelling

Cancel from "Manage subscription" in AudioViz, or from the link in your receipt email. Your plan stays until the end of the period you paid for, and you are not charged again.

AudioViz Refund Policy

Contact

Dakkak Labs, Maine, United States. Email: [email protected].

Effective date: the day this page is published (set at publication).