AudioViz privacy.

AudioViz Privacy Policy

The short version

• We use your information only to describe your videos and run your account.
• We never sell your information and we show no advertising.
• The companies that help us run AudioViz may not use your videos, sound or descriptions to train their AI.
• An uploaded video file is deleted 30 days after you upload it. We email you the day before.
• When you ask about a video, your question and its answer are kept in your History, and you can delete them.
• You can delete a video, or your whole account and everything in it, at any time from the app.

AudioViz Privacy Policy

When you ask about a video

Ask about this video lets you pause and ask a question out loud. Here is what happens to what you say.

• Your microphone. It is used while you are asking. If you turn on starting by voice in Settings, your browser also listens for your assistant's name while you watch: on your device when your browser can, otherwise through your browser's own speech service.
• What we keep. Your question as text, the answer and its sound, and the moment of the video you asked about. These are kept in your History.
• Your voice. A recording of your question is kept with it while "Save my voice questions" is on. It is on until you turn it off. When you turn it off, you can delete the recordings you already have.
• When History is paused. Nothing is saved, though the question still counts.
• What we count. How many questions you ask each month, for your plan. Questions about your own account are not counted.
• Deleting. You can delete a question at any time. Deleting a question also deletes its recording and its answer's sound. Deleting a video or your account deletes its questions.

To answer, your question and the part of the video it is about are sent to the AI and voice services listed in "Who we share it with".

AudioViz Privacy Policy

Who we share it with

Only with the service providers AudioViz needs, and only what each one needs:

• Hosting, database and sign-in.
• Cloud storage for uploaded videos.
• AI services that watch a video and write its description.
• AI services that turn your spoken question into text, understand it and answer it.
• A speech-to-text service that writes the transcript of a video's speech.
• Voice services that speak the descriptions and the answers to your questions.
• Paddle, our seller of record, and a subscription-management service, for payments.
• An error-reporting service.
• An email service.
• Public film and television databases, to which we send only a title, never anything about you, to find character names.

Each provider uses what we send only to run its service, under its own terms. We have switched off every provider's option to train AI on what we send. Some providers are outside your country; your information may be processed in the United States and wherever they operate. When information leaves the European Union, the United Kingdom or Switzerland, we rely on the safeguards the law allows, such as the European Commission's standard contract clauses in our providers' agreements.

YouTube videos play in YouTube's own player, under Google's privacy policy.

YouTube. AudioViz uses YouTube API Services to find YouTube videos and playlists, read their title and length, and play them in YouTube's own player. When you play a YouTube video, Google may collect information about that playback under the Google Privacy Policy: google.com/policies/privacy. AudioViz does not sign in to your YouTube or Google account and does not read your YouTube data.

We may also disclose information when the law requires it, or to protect people from harm.

Your organization. If you use a work account, your organization's owner and admins can see your name, email address and role, how much described time you used this month, and the titles of the videos you described with that account. They see nothing from before you joined. You are told this before you join. Your organization also chooses whether its owner and admins can read the questions you ask about videos with that account, and their answers, including ones asked before that choice was made. If the choice changes, you are told before your next question. Either way, they see how many questions you asked this month.

Public films and public YouTube videos. When AudioViz describes a film it recognises as a public release, or a public YouTube video, the description and its narration may be reused for other listeners of the same video. What is reused holds no information about you or your account. For an upload, you can stop this at any time by saying it is your own video.

Character names. The names you give characters stay in your account, with one exception: when at least 25 different listeners say a name from the public film databases was wrong and give the same new name, AudioViz uses that name for everyone watching that show. Nobody can see which listeners agreed. A name you choose only because you prefer it is never counted or shared. Offensive names are never shared, and if fewer than 25 listeners still agree, the shared name is removed. We also count, without any name or account, how often names from each source are confirmed or corrected, to measure their accuracy.

AudioViz Privacy Policy

Deleting and your other choices

• Delete a video: from the video's menu. Its file, description, narration and transcript are deleted.
• Delete your account: from Settings. Everything in your account is deleted, including its files and the copies our AI video service holds. The only thing that remains is a public film's or public YouTube video's shared description, which holds no information about you. Our other providers delete their temporary processing copies under their own retention rules.
• A work account belongs to its organization: deleting it closes it, and its history stays with the organization. An organization's owner must hand the organization to an admin, or close it, before deleting their own account.
• Delete a question: from the Questions tab in History, one at a time or all the questions a filter shows.
• Pause your watch history: from Settings. While it is paused, no question is saved either.
• See, correct or get a copy of your information: email [email protected]. We answer within 30 days.

If you are in the European Union, the United Kingdom or Switzerland, you also have the right to object to or restrict how we use your information, to move it to another service, and to complain to your data protection authority. We use your information because we need it to provide the service you asked for, and, for error reports and security, because we have a legitimate interest in keeping AudioViz working and safe.

If you are in California, you have the right to know what we collect and share, as this page describes. We do not sell or share your information for advertising.

AudioViz Privacy Policy

Security

We protect your information with encryption in transit, access rules that keep every account's data apart, and the security of our providers. If a breach puts your personal information at risk, we will tell you, and the authorities where the law requires, as quickly as possible and within 30 days.

AudioViz Privacy Policy

Contact

Dakkak Labs, Maine, United States. Email: [email protected].

Effective date: October 29, 2026.